719-650-3908 Book an audit
Statement of what went missing · example, a 900-customer book

You already did the work.Some of it never got paid.

Enquiries nobody answered
14
Quotes gone quiet
$18,400
Serviced while owing
$4,120
Cancelled, never saved
$31,200

Not marketing. Not lead generation. RouteCatch reads what your business already recorded and shows you the money that fell out between an enquiry arriving and a customer staying.

Total recoverable
$53,720
Illustrative until a real audit is delivered

Audits run $750 and take about a week. If it does not find at least $2,250 you can actually get back, there is no charge and you keep the report.

Run your own numbers

Every owner we've met can tell us what they sold. Almost none can tell us what they kept.

So here are a hundred of your customers. Drag through a year of service and watch what happens to them. Your inputs, our assumptions, both on the table.

Calls, web forms, Angi, referrals — everything inbound
Anyone on a quarterly or bi-monthly program
Initial service plus a year of recurring

100 customers, one year of service

Each square is a customer who signed up in January.

Initial2nd3rd4th5th
Where it goes
Leads that go cold before anyone reaches them
Customers lost across the service cycle
Add-ons your techs never bring up
Balances already earned and never collected
Leaking per year
What we're assuming, so you can argue with it

30% of inbound leads never reach a live conversation, and you'd close about a third of those. Retention follows the curve above — a small drop after the initial, then the real bleed at service two and three, which is where almost every recurring book loses its people. Roughly a fifth of your customers would take an add-on if a technician actually asked, and about a quarter of those already do. Around 8% of an active book is carrying an aged balance averaging somewhere near $165 — that one is usually low, and it is the only line here that is money you have already earned. These are our working numbers from the field, not a study. The audit throws all of them out and uses yours.

Six places the money actually goes

None of it is a marketing problem.
Every line is downstream of the lead.

01 After-hours enquiries $9,400

Noticed at night or over a weekend. The call goes to whoever replies first.

02 Enquiries nobody owned $6,200

No name against it, so it quietly becomes nobody's job.

03 Quotes that went quiet $18,400

A job you already paid to win, and then let go of.

04 Work never invoiced $3,100

A part fitted, a stop made, and nothing ever reached an invoice.

05 Serviced while owing $4,120

A truck goes out to a balance that only grows.

06 Customers who walked $31,200

One leaving takes a year of revenue with it.

Figures are what a 900-customer book typically carries. The audit puts your own numbers against each line.

Who's telling you this
$150K
Impact Pest Control · four months · rookie year

I sold it off a doorstep before I ever tried to fix one.

Four months knocking doors for one pest control company. I had never sold anything before I picked up a clipboard. What I came away with was not a sales record, it was a list of problems nobody inside the company could see.

I was carrying revenue in the front door and watching more of it walk out the back.
What that actually looked like

I would close a family on a random Tuesday and find out a week later the service never got finished, because the tech never showed. Customers cancelling at their third service told me, word for word, that they did not know what they were paying for anymore. I kept meeting people we had already sold who were still waiting on a first visit.

Then the balances. Somebody handed me a list of customers who owed money and told me to sort it out, so I sat there texting every one of them by hand. Most were not refusing to pay. Their card had expired. That was it. Accounts already sold, already serviced, needing thirty seconds of somebody's attention, and the company was fine letting all of it go.

None of it was anyone's fault. There was no system. The owner was running payroll and answering the phone and pulling a truck out of the shop, and nobody had the hours left to look at where the money was going. That is the work.

What you actually get

The audit finds it once.
The system keeps finding it.

Built and running today, on a phone, not a slide. These are real screens from the software, filled with a sample book rather than a client's records.

RouteCatch Hub3 clients
Revenue collected
$16,400
$7,250 invoiced and not yet paid — $2,250 past due
$900Monthly recurring3 active
4Audits sold2 in progress
2Audits closedstage finished
$33,100Recovered for clientsconfirmed only
What the week cost. Collected, owed, and the only number that sells the next audit — money put back in somebody else's pocket, counted only once it is confirmed.
Overdue12 late
Money owed$2,250 past due
Bluebonnet Pest Solutions31 days late
$1,500
Hill Country Exterminators3 days late
$750
Client work · 9 late
Turn on arrival notifications12 days overdue
Write the day-4 follow-up7 days overdue
Nothing goes quiet unnoticed. An unpaid balance and an unfinished job sit on the same screen, with a clock against each, so neither becomes nobody's problem.
Today2 follow-ups due
Client work1h 50m
Miller Pest ControlWrite the day-11 follow-up15 min · due today
Hill Country ExterminatorsExport 90 days of leads, sort by outcome30 min · due today
Bluebonnet Pest SolutionsWeek 3: estimates with no follow-up15 min · due today
Every enquiry has a name and a clock on it. The work that recovers money is scheduled like any other job, so it happens whether or not anyone remembers.

Sample book. No client's records appear here.

The commercial side

Two things,
and nothing else.

Start here

The audit

$750

One week, fixed scope, ends on a date. Every leak named and costed in your numbers rather than percentages. If it does not find at least $2,250 you can actually get back, there is no charge and you keep the report. Your judgement on that, not ours.

If you want it built

The system

$8–12kthen $300/mo flat

The system your business runs on, with the money tracking native to it. Any number of users — the monthly does not move when you hire. That $300 keeps it running and keeps you supported. It does not buy you a consultant.

Questions

Before
you call.

If yours is not here, the phone is quicker than a form.

719-650-3908
Is this marketing?

No. We do not run ads, buy media or sell you leads. Everything we find is downstream of the lead — enquiries you already paid to generate and then lost somewhere between the phone ringing and the invoice being paid.

Does my crew have to change how they work?

No. Software and process only. If a fix depends on a technician remembering something, it is not a fix and we do not propose it.

What if the audit finds nothing?

If it does not identify at least $2,250 you can actually recover, there is no charge and you keep the report. Your judgement on that, not ours.

Which software do you work with?

Whatever you already run. PestPac, FieldRoutes, Briostack, ServSuite, GorillaDesk, Skimmer, Pool Brain, Jobber, Housecall Pro, or a spreadsheet and a phone.

How long until it is running?

The audit is one week, fixed scope, and ends on a date. A build is quoted after the audit, when the size of the job is actually known.

Book a revenue audit

Four things to start. The six that follow are optional and make the first call sharper.

Need a name here
Need your company name
That email doesn't look right
Need a number to reach you

Rather just talk? hello@pestscale.com · 719-650-3908

Got it.

We'll come back within a day. If it's urgent, email us directly at hello@pestscale.com.

Want us to start on real numbers?

Six quick ones. Answer them and the audit begins with your actual situation, instead of spending the first call working it out. Every one is optional.

That's everything we need.

We'll come back with what we'd look at first.

That didn't go through.

Rather than lose it, here are your details — copy them and send them straight to hello@pestscale.com, or call 719-650-3908.